Event Brief
Dec 23, 2025 at 8:09 AM ET
Social Security Phone Service Improvement Reported
By The BriefBrief
Social Security's average phone wait time was seven minutes in September, but watchdogs warn of longer callback waits.
WHO: Social Security Administration Office of Inspector General
WHAT: Reported improvement in phone service and wait times
WHEN: Dec 22, 2025 at 7:00 PM ET
WHERE: United States
WHY: To inform the public about service improvements and ongoing issues
How this brief is built: The BriefBrief correlates multiple sources into one evolving event brief, updated as new facts emerge.
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