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Event Brief

British Gas pays £20m over prepayment meter force-fitting

British Gas agreed to pay £20m after debt agents broke into vulnerable customers’ homes to fit prepayment meters.
WHO: British Gas
WHAT: British Gas paid £20m over force-fitting prepayment energy meters by debt agents who broke into customers’ homes.
WHEN: May 15, 2026 at 2:59 AM ET
WHERE: United Kingdom
WHY: Debt agents working for British Gas broke into vulnerable customers’ homes to fit prepayment energy meters.

Reporting from 2 identified publishers across this event arc.

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