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Event Brief

Salesforce to acquire AI customer service platform Fin

Salesforce announced it will acquire Fin, an AI customer service platform, for $3.6 billion to enhance Agentforce.
WHO: Salesforce
WHAT: Salesforce announced its acquisition of Fin for $3.6 billion to improve Agentforce with Fin's team and technology.
WHEN: Jun 15, 2026 at 10:34 AM ET
WHERE: Location not specified
WHY: Salesforce said it wants to use Fin’s team and technology to improve Agentforce’s service agent capabilities.

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