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Event Brief

How CBD Retailers Can Reduce Chargebacks From Delays

A delayed delivery with stalled tracking can prompt customers to dispute charges; retailers are advised to improve delivery updates and processes.
WHO: CBD retailers and customers placing online orders
WHAT: Guidance on lowering chargebacks tied to delayed deliveries and incomplete tracking updates
WHEN: Aug 6, 2026 at 1:44 PM ET
WHERE: California
WHY: Tracking updates stopped and the courier status page stopped updating, leading customers to give up and dispute charges.

Reporting from 1 identified publisher for this event.

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