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Event Brief

Study: Travelers trust advisors more than AI

New research from ALG Vacations finds 77% of AI users say they still rely on a human to make final travel decisions when using AI to plan. Trust in AI recommendations is highest among younger travelers, who also use travel advisors most—showing they often combine both for different parts of the same trip.
WHO: ALG Vacations; travelers who use AI for trip planning (especially Millennials and Gen Z)
WHAT: A study reports how travelers decide between AI recommendations and human travel advisors, including levels of trust and advisor usage by generation.
WHEN: Reported Aug 30, 2026 at 3:11 PM ET
WHERE: CA
WHY: The study is based on survey findings about when travelers choose human advisors over AI—particularly when trips are complicated, expensive, or likely to change.

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