Event Brief
Aug 31, 2026 at 1:00 PM ET
AI pricing scrutiny grows as lawmakers push limits
By The BriefBrief
Los Angeles lawmakers are seeking to curb “surveillance pricing,” where companies use customer data to set personalized prices. The practice has been tied to allegations that airlines adjust fares based on signals like browsing history or language preferences, prompting legal challenges and calls for restrictions.
WHO: Los Angeles-area lawmakers; companies accused of using surveillance pricing; JetBlue (denied the practice)
WHAT: Proposed efforts to stop or limit personalized pricing that uses customer data to set different prices for different people.
WHEN: Reported Aug 31, 2026 at 6:00 AM ET
WHERE: California
WHY: Lawmakers want to stop companies from using customer data to set personalized prices, after allegations that fare changes were linked to personal information.
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