Support

Help, product information, and support for The BriefBrief platform

The BriefBrief Platform

The BriefBrief is an intelligence-grade news and analysis platform that fuses agency reports, open-source feeds, and structured data into situational reports, pattern intelligence, and real-time analytical workflows.

The platform serves individual news consumers, professional analysts, law enforcement, defense contractors, and government organizations across multiple tiers.

Product Tiers

Consumer Edition (Individual Users)

Available via web browser and mobile apps (iOS and Android). All SITREPs benefit from the platform's patterning engine, which reduces duplication, consolidates identical reporting, and preserves links to original sources.

Free Trial (1 week) — US + World news, crypto snapshot. $0

Tier 1 — Everything in Free + weather briefs, private messaging. $4.99/month

Tier 2 — Everything in Tier 1 + local news, archive search, profile customization, ad-free. $9.99/month

Subscriptions are managed at thebriefbrief.news. You can sign up, upgrade, or manage your account directly from the website.

MI Pages — Professional Intelligence (Tier 3 & 4)

Multi-tenant analyst workbench hosted by Brief Technologies. Built for organizations and individuals requiring persistent context, structured analysis, and collaborative intelligence workflows. Includes Tier 2 access for mobile and web brief consumption.

Tier 3 — MI Console — Discovery surface: pattern intelligence, velocity tracking, narrative monitoring. $49/user/month

Tier 4 — Synthesis Workbench — Environment for transforming exploratory analysis into durable analytical products and intelligence outputs. $149/user/month

Volume discounts are available for teams of 11+. MI Pages are optimized for desktop use, with mobile access focused on review and situational awareness.

MI Pages and SaaS deployments are not offered via self-service.

Contact support@thebriefbrief.news with your organization's requirements.

Enterprise & Government SaaS (Tier 5)

Dedicated, single-tenant SaaS deployment hosted in customer-selected cloud infrastructure. Full data isolation, custom ingestion pipelines, proprietary data sources, and organization-specific configuration.

Government sovereign deployments support AWS GovCloud or equivalent, with platform-level licensing (no per-user fees within the deployment boundary). Accreditation and authorization responsibilities remain with the customer's hosting environment.

For scoping and pricing, contact support@thebriefbrief.news.

Orion — Managed Intelligence Platform

Orion is how Brief Technologies deploys the platform. From agency reports to open-source feeds, Orion fuses every signal into structured events and real-time intelligence arcs.

What Orion Provides

Deployment Models

Orion Support

Orion customers receive support through their designated account representative or via support@thebriefbrief.news.

For deployment inquiries, technical scoping, or to request a demonstration, contact us at support@thebriefbrief.news.

Platform documentation is available at Brief Technologies.

Mobile App Support

Signing In

The BriefBrief app supports multiple sign-in methods:

  • Email and Password
  • Sign in with Google
  • Sign in with Apple

If you created your account using Google or Apple, simply use the same sign-in option in the app — no additional setup is required.

App Scope

The mobile app is designed for BriefBrief's core news and messaging features. Advanced intelligence tools and MI Console capabilities are available on the web platform.

Account Support

Account Deletion

To request deletion of your BriefBrief account:

  1. Email support@thebriefbrief.news
  2. Use subject line: "Delete Account"
  3. Include your registered email address

What gets deleted:

What we retain:

Account deletion is processed within 30 days of your request.

Note: Enterprise and MI Pages accounts should contact their account representative for data retention and deletion procedures.

Technical Support

For Consumer & App Users

Email: support@thebriefbrief.news

Please include:

For MI Pages & Orion Customers

Enterprise customers should use their designated support channels or contact their account representative for technical assistance.

Privacy & Security

The BriefBrief is designed with privacy in mind. All messaging features use end-to-end encryption and ephemeral delivery.

If you believe there is a security or data issue, please contact us immediately at support@thebriefbrief.news.

For sovereign SaaS deployments, customers maintain full control over their data and infrastructure.

Additional Resources